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Contact Us

Home
About
Services
Resources
Referral Form
Careers
Contact Us

Feedback and Complaints

Recovery Options is a boutique registered NDIS provider, set up to bridge the gap between large style corporate organisations and those wanting a more personalised service.

Services

Support Coordination
Accessing the Community
Personal Care & Assistance
Domestic Assistance
Behavioural Support
Short Term Accomodation

Contact Us

(03) 5900 6898

2421 Warburton Hwy,
Yarra Junction VIC 3797

support@recoveryoptions.com.au

Google Rating

5.0

Based on 19 reviews

Recovery Options - NDIS & Support Coordination Provider - Yarra Valley - Yarra Ranges - Outer Eastern Melbourne

5.0

review us on See all reviews

Adam (Adz)

1729748496

I've been fortunate to be a client of Recovery Options for 3.5 years. In that time ive always found them and the many support workers to be of high standards. With excellent, friendly, supportive, professional and knowledgeable experience.

Lynn Coon

1729235404

Love working for such a community minded and overall fantastic NDIS service provider. Warms my heart to be able to provide support to so many in the Yarra Valley and beyond, who need this vital service with amazing, talented and experienced local support workers.

jenny catlin

1729210024

Been with recovery for 3 years, have found all of the staff to be awesome, compassionate, and very understanding, they go the extra mile to help us, such a great team. I would highly recommend this company to anyone.

Melea Furness

1727607362

Fanstic good people especially the support workers who I have had in the past

John Salvaire

1697631076

Staff are very friendly

Joy Caldwell

1688853784

Russell and David are absolutely beautiful people to talk to, they make you feel so comfortable no matter what the situation i, both soft spoken men they make you feel you have them all your life. The office girls are absolutely gorgeous ladies to talk to Jill ,Lynn Bec Sara, Lea I apologize for the ladies I have not mentioned they make you feel like we are one big happy family, the Christmas parties are something else lots of delish food non alcohol drinks, lots of laughter dancing singing it's really magically day, I should not forget the absolutely awesome careers they have easy to talk to friendly Love you allKeep up the great work guy's you are brilliant

dayvid leh

1686569332

Leah Twining

1639716456

I would like to thank Russell and staff at recovery options for helping me with my ndis plan! Best service by far! Staff are also friendly and always on time to offer support when needed! Thanks Russ and staff for your services! Keep up the great work!

Jeanette Russell

1608635014

Thank you so much to Russell manager at Recovery Options, Tony and Travis who have supported guided and been invaluable with their guidance, with my son's plan. Everyone there is so courteous, and kind as I have had so many questions and queries. They have gone above and beyond to help us out. We really appreciate all the key wonderful support workers who work with my son also. The support workers have been really engaged, professional and diligent with their work, and all very important relationships they have with my son. It's great role modelling. All with their various strengths and assets to bring to the table. I highly recommend the Recovery Options agency. They are gold. Thanks again .

Justin Merrett

1605433501

Lovely place

Anne Cleary

1602713915

I would like to thank all the staff at Recovery Options, for all their hard work and caring for my son.I am grateful that I found them it's made his life so much better. I feel I have some life back, knowing I have these wonderful people to help make my sons life beter.Thank you all Ned, Kym, Kayo, Adrian, and all the office staff.Thank you for your kindness. Stay safe everyone.

Melissa Downing

1593136100

I can’t thank Recovery Options and NDIS enough for the outstanding work they do,in the past 20 years of reaching out for support for my brother we have never experienced the care and support as we have in the past 18 months with R/OptionRussel and Jason are exceptional they make everything come together for your own individual needs with continuous communication and updates especially through covid 19Being a soul Carer I have always been very involved with workers that have been allocated to my brother,this is the first time I’ve taken a step back,I have not yet met Mr Ned and Mr Tom,but I no they are an absolute God Send,my brother fully trusts them,he feels safe understood and accepted,he said they both have changed his life forever,It make me so happy to see my brother super excited about there visits and makes plans for there day togetherMy dear brother wants me to put myself first sometimes and his goal is to be more independent and build his own relationship with the boys,which he is doing.He said they are real caring true friendsIf my mum was still hear she would be so proud and happy to see how my brother has grown and managing to live independently with the ongoing help and care from all the team at recovery optionsWe only want the best care for our loved ones and I highly recommend recovery option to everyone,this is not a job to them they sincerely care and are a second familyMany Thanks and god bless from Mellissa and Jason

tonia pride

1593073728

Bruce Friday

1569474266

Recovery options has helped me through the most difficult stage of my life. Tom, Evganii, Marshall, Ducky, Russell, Jill ect, have all given me the self confidence I would not otherwise have had. In debt to them all and hope to pay them back one day.

Sunrise2Sunrise Community Care

1560859245

10 months ago I started receiving advise from Russell when I was beginning my journey to be a registered NDIS provider. Russell has been great mentor at every stage, till today. He has an extensive knowledge and experience of NDIS to help people with disabilities to achieve their goals.

Jen Hall

1544764782

No words can describe the invaluable support Tom has provided for our young adult son.Tom has provided us with trust in knowing that he cares in understanding and learning to work with our son’s needs as well as being accommodating when working with family and the structure that best suits our son.Tom shows great patients and acceptance of our sons’ unusual habits and will uniquely curb the escalation as a professional and competent support worker.Tom has worked along side the family, providing suggestions on further developing and working towards our son’s goals. I feel we have a honest and open rapport where Toms’ main focus is to assist our son within his role as a support worker.Tom has taken my son out of his comfort zone and introduced him to experiences that have helped bond a friendship and trust which we have noticed in my son’s confidence and positive self-expression. Knowing our son is excited in the anticipation of Toms’ visits is encouraging in knowing we have the right support worker.

barbara brady

1541631976

I have found carer Ellen has treated my daughter with empathy and humour we are very pleased with her service and would recommend Recovery Options to others who need help with managing disabled people and their families. Russell has been a great help explaining NDIS to me.

Helena Gifford

1541383155

Kirsten HemingwaySince Russell has taken over the co-ordination for my son’s NDIS Package my life has improved to the point where I feel I actually can have a life for myself.Russell is very professional but at the same time caring, kind and compassionate.My son’s life has become so much better, interesting and filled with good experience.We keep working on how to improve my son’s life. Sometimes by trial and error, but always moving forward. I can highly recommend Russell and his staff and would be happy to talk to anybody that might wish to get more information.

Wendy Cornwall

1540706462

,Ndis besr ever the place to go for the help.that you need to move on in life. The workers are all ndis trained male or female to chose from all walks of life. Thanks for all your help.

More reviews

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